As both shop owner and customer serviceman, Yan had to spend three or four hours a day to replenish his supply of goods and update the real-time information. Despite all his effort, the first e-shop ended in failure after only a month. Then, he started to act as a healthcare product agent.

Yan became more diligent and hardworking. Every day, he pored over many books and other information sources, consulted professionals in the industry, and attended marketing-related classes. All these laid a solid foundation for him to become a micro-business trainer for a team of several thousand people later.

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